Last Updated: January 15, 2026

Important Notice

By accessing, registering for, or using any service provided by 55vive ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these terms, you must immediately cease using the Platform and close your account. These terms constitute a legally binding agreement between you (the "User" or "Player") and 55vive.

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To use 55vive, you must meet the following eligibility criteria:

2.2 Account Registration Process

To create an account on 55vive, you must:

  1. Provide accurate, complete, and current information including your full legal name (as it appears on your KTP), date of birth, email address, mobile phone number, residential address, and preferred currency (Indonesian Rupiah).
  2. Create a unique username and strong password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
  3. Complete KYC verification by uploading a clear, legible photograph of your KTP (front and back), a recent utility bill or bank statement as proof of address (dated within 90 days), and a selfie photograph holding your KTP next to your face.
  4. Agree to receive communications from 55vive including promotional emails, SMS notifications, and account-related updates.

2.3 Account Restrictions

KYC Verification Timeline

Standard KYC verification is typically completed within 1-24 hours of document submission during business hours (Monday-Friday, 9 AM - 6 PM WIB). Enhanced KYC for high-value transactions may require 24-48 hours. Incomplete or unclear documents will delay verification. For assistance, contact our support team via live chat or WhatsApp.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

55vive accepts deposits via the following Indonesian payment channels:

All deposits must be made from a payment account registered in your own name. Third-party deposits (deposits from accounts not belonging to you) are strictly prohibited and will be rejected or refunded.

3.2 Deposit Limits and Processing

3.3 Withdrawal Policy

To request a withdrawal from your 55vive Account:

  1. Your account must be fully KYC-verified. Unverified accounts cannot withdraw funds.
  2. You must have met all bonus wagering requirements if you claimed any promotional offers. Funds subject to pending wagering requirements cannot be withdrawn.
  3. Withdrawals are processed to the same payment method used for your most recent deposit (anti-money laundering compliance).
  4. Minimum withdrawal: Rp 100,000
  5. Maximum withdrawal: Rp 50,000,000 per day for standard accounts; higher limits available for VIP members
  6. Processing time: Same-day for requests submitted before 2 PM WIB (Monday-Friday); up to 24 hours for requests outside business hours or during Indonesian public holidays (Independence Day, Idul Fitri, Nyepi, Christmas)

Anti-Money Laundering (AML) Compliance

55vive is committed to preventing money laundering and financial fraud. We reserve the right to conduct enhanced due diligence on any account exhibiting suspicious activity patterns including but not limited to: large deposits immediately followed by withdrawal requests without wagering activity, rapid cycling of funds between accounts, deposits from multiple unrelated payment sources, or transactions inconsistent with your declared income level. Accounts flagged for AML review may experience delayed withdrawals pending investigation.

4. Bonuses and Promotions

4.1 Bonus Eligibility

55vive offers various bonuses including welcome bonuses, deposit match bonuses, free spins, cashback, and loyalty rewards. All bonuses are subject to the following general conditions:

4.2 Wagering Requirements

Wagering requirements (also called rollover or playthrough) specify the number of times you must wager the bonus amount before withdrawal is permitted. For example:

4.3 Bonus Abuse

The following activities constitute bonus abuse and will result in immediate forfeiture of bonus funds, winnings derived from bonus play, and potential account termination:

5. Betting Rules and Game Conduct

5.1 Sports Betting

5.2 Casino Games

5.3 Prohibited Betting Patterns

The following betting behaviors are prohibited and may result in bet cancellation, winnings confiscation, and account suspension:

6. Account Suspension and Termination

6.1 Grounds for Suspension

55vive reserves the right to suspend or terminate your account immediately without prior notice under the following circumstances:

6.2 Consequences of Termination

Upon account termination:

7. Responsible Gaming

55vive is committed to promoting responsible gambling practices. We provide the following tools to help you maintain control:

If you believe you have a gambling problem, please contact our support team immediately or visit our Responsible Gaming page for resources and assistance. Gambling should be entertaining, not financially harmful.

8. Limitation of Liability

To the fullest extent permitted by law:

9. Intellectual Property

All content on the 55vive Platform including but not limited to software, graphics, logos, text, images, videos, and trademarks is the exclusive property of 55vive or its licensors and is protected by Indonesian and international copyright laws. You may not:

10. Dispute Resolution and Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 55vive is licensed. Any disputes arising from these terms or your use of the Platform shall be resolved as follows:

  1. Internal Resolution: First, contact our customer support team at [email protected] with a detailed description of the dispute. We will investigate and respond within 14 business days.
  2. Mediation: If internal resolution fails, both parties agree to attempt mediation through a mutually agreed mediator before pursuing legal action.
  3. Arbitration: If mediation fails, the dispute shall be resolved through binding arbitration in accordance with the arbitration rules of the jurisdiction governing these terms.

You agree that any legal action or proceeding arising from these Terms & Conditions must be brought exclusively in the courts of the governing jurisdiction, and you consent to the personal jurisdiction of such courts.

11. Changes to Terms & Conditions

55vive reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Platform. The "Last Updated" date at the top of this page indicates the most recent revision. Your continued use of the Platform after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates. Material changes affecting your rights or obligations will be communicated via email or prominent notice on the Platform.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us:

Document Acknowledgment

By registering for an account on 55vive, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You also acknowledge that you have read our Privacy Policy and our Responsible Gaming guidelines. These documents together form the complete legal agreement between you and 55vive.

Questions About Our Terms?

Our support team is available 24/7 to clarify any aspect of these Terms & Conditions. We're here to ensure you understand your rights and responsibilities as a 55vive player.

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